Thank you for shopping with Gamage Steel Furniture. We are committed to ensuring your satisfaction with every purchase. Please read our policy below for guidance on returns, exchanges, and related procedures.

Return & Exchange Policy

We accept returns and exchanges only in the case of physical damage or product defects. We do not offer refunds for change-of-mind purchases.

  • You must notify us of any issues within 7 days of receiving the item.

  • To be eligible for a return or exchange, the product must be:

    • Unused and in its original condition

    • In the original packaging

    • Accompanied by the receipt or proof of purchase

If your return meets the above conditions, we will arrange an exchange or allow you to select another item of equal value. Please note: We do not issue cash refunds.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Custom-made or specially ordered items

  • Items damaged due to misuse or improper handling

  • Sale or clearance items

  • Gift cards and digital downloads

How to Return an Item

Please contact us before returning any item. You can reach us at:

Return the item to:

Gamage Steel Furniture
186/G, Yabaraluwa, Malwana

Customers are responsible for the return shipping cost. We recommend using a trackable shipping service, especially for higher-value items. We are not responsible for lost or undelivered return packages.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days with photos and details. After verification, we will offer an exchange or allow you to choose a different product of equal value.

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, we will issue a gift credit for the value of your return.

Need Help?

For any questions regarding returns or exchanges, please feel free to contact us:

📞 Office: 011-4342833
📱 WhatsApp: 070-5189937
📧 Email: [email protected]